Spitzbergen: 14 - nights

Southampton, Great Britain
The United Kingdom's premier passenger ship port, Southampton was home to the great transatlantic liners of yesteryear. The port serves as your gateway to Southern England’s magnificent historic sites, national landmarks, charming villages as well as the great metropolis of London. It is an ideal starting or ending point for a memorable voyage.

Stavanger, Norway
The gateway to Norways spectacularly scenic fjordland, Stavanger is also a town with its own rich heritage as it is regarded as the ‘Cradle of the Vikings’. Your ship will dock right next to Gamle Stavanger, the old quarter, with its collection of 200-year-old white wooden houses (considered national heritage monuments in their own right), 12th century cathedral modelled on Winchester Cathedral, markets, craft stores and art galleries. Look out, too, for the Three Swords monument in the Hafrsfjord rock recalling the Viking sea battle won by King Harald the Fairhair to create Norway as one kingdom back in the 9th century. This is on the way to a recreation of an Iron Age Farm at Jernaldergarden. The other major landmark is a short boat trip away through the delightful Stavanger archipelago to the 2,000ft high Pulpit Rock (Preikestolen).

Alesund, Norway
Because it was completely rebuilt after being destroyed by fire in 1904, Alesund looks quite different to other Norwegian towns along the countrys west coast now better known as simply ‘Fjordland’. Stretching across three islands at the mouth of the magnificent Geirangerfjord, Alesunds architecture is now an eclectic mixture of mock-Gothic and neo-classical with more than a dash of Art Nouveau. Turrets and spires dot the skyline and you can trace the towns trend setting style development at the Art Nouveau Centre, one of several fascinating museums in the town. The pick is the open-air Sunnmøre while the Atlantic Sea-Park is also worth a visit as one of the largest aquariums in northern Europe

Trondheim, Norway
Enjoy the best of all possible worlds in Norways first-ever capital, which is still its third largest city and one of its most popular Fjordland cruise ports, Trondheim. Looking south along the picturesque Trondheim fjord, the most northerly in Norways west coast Fjordland region, are lush forests and valley but look north and you see the beginnings of the vast expanse of the Arctic Ocean. But, whichever way you are heading, there is much to enjoy in Trondheim before you set sail. Visit Stiftsgarden, the King of Norways official residence, which also happens to be the oldest wooden building in northern Europe, while the Archbishops Palace is the oldest secular building in Scandinavia. Among the pick of several fascinating museums is one featuring the decorative arts with its collections of 16th century ceramics and Art Nouveau artefacts. For the best bars and restaurants, try the 18th century Bakklandet waterfront district.

Ny Alesund, Norway
Just 600 miles south of the North Pole, the rugged but spectacularly scenic island of Spitsbergen is civilisations most northerly outpost and Ny Alesund is the most northerly settlement on it. Although about two-thirds of Spitsbergen and the handful of smaller, neighbouring islands that make up Norways Svalbard territory, are covered in glaciers, the Atlantic Gulf Stream which passes to the west has ensured a rich variety of plants, flowers and birds. Large areas are now designated bird sanctuaries, nature reserves and national parks. A ban on hunting also means there are plenty of polar bears and arctic foxes to be spotted by keen-eyed visitors. Once the base for Polar expeditions, Ny Alesund is also the place where one of the most famous explorers of modern times, Roald Amundsen, set off in 1928 to rescue an Italian explorer on a dirigible flight from which he never returned.

Tromso, Norway
It is easy to make the most of a day in Norway’s most northerly city and cruise port Tromsø because, in summer, the ‘midnight sun’ shines around the clock. The best way to see its full glory is to take a cable car 480 metres up to the top of Mount Storsteinen, which affords spectacular views out over the city to the surrounding mountains. The launchpad for many Polar expeditions, Tromsø lies 400 kilometres north of the Arctic Circle and, if you are fascinated by the world of snow and ice, the city’s Polaria Science Museum is the place to find out all about it. Within its iceberg-shaped walls you can meet the local wildlife at a vast aquarium, experience an Arctic snowstorm or take a virtual trek through the frozen wilderness to encounter polar bears and see the mystical Northern Lights. And, if the experience leaves you thirsty, you’re in luck; Tromsø has more bars than anywhere else in Norway!

Bergen, Norway
A former ‘European City of Culture’ with a string of fascinating art galleries facing its Lille Lungedgardsvann Lake, Bergen cruise port nestles amongst the magnificent mountains strung along Norway’s western coastline and is a gateway to Fjordland. This 13th century Hanseatic – and now World Heritage - city was built on the site of an original Viking settlement and is full of historic sites, the best known of which is Bryggen. A collection of 11th century wooden buildings along the harbourfront, this is a World Heritage Site in its own right and has its own museum to tell its fascinating story. To enjoy the best views of this picturesque city, take the funicular railway to the top of Mount Fløyen, which overlooks both Bergen and the surrounding region. Also the birthplace of composer Edvard Grieg, Bergen is easily walkable and has a lively fish market and an even better general market along the harbourfront as well as many attractive bars and cafes.

Eidfjord, Norway
The Norwegian cruise port Eidfjord is just a small sleepy village but it stands on the edge of huge scale attractions including the largest high mountain plateau (Hardangervidda) and Norways largest national park. Eidfjord stands on the banks of the fjord, from which it takes its name, and has attractions of its own including a 14th century church and the largest collection of ancient graves in western Norway at its Viking Burial Place. A couple of miles away is the Hardangervidda Nature Centre, which is an unusual adventure centre with all kinds of interactive ways of illustrating the rich natural, cultural and historical heritage of the region. Equally unusual is the Troll Train, which travels through the Mabodalen Valley to Norways most famous waterfall - Voringsfossen, which free falls nearly 500 feet.

Sail to the fjords with Aurora on this 14-night holiday, and you’ll receive a picturesque welcome to Norway as you’re greeted by a sea of white timber buildings in Stavanger. Alesund, a distinctly different port whose eclectic architecture stretches across three islands, is next before you head to historic Trondheim and a cruise through the picturesque Trondheimsfjord. Just 600 miles south of the North Pole lies the rugged but spectacularly scenic island of Spitsbergen and Ny Alesund, civilisation's most northerly outpost in this Arctic wilderness. More breathtaking views are found in Tromsø where you can take a cable car up Storsteinen to look out over the city. Arriving in Bergen you’ll be charmed by the colourful timber buildings along the historic harbour front. Your final port of call is the small sleepy village of Eidfjord, gateway to some huge-scale attractions, including the largest high mountain plateau (Hardangervidda) and Norway's largest national park.

• TV for in-cabin entertainment
• Complimentary toiletries
• In cabin safe
• All main meals
• Musical stage shows and entertainment
• Special guest entertainers
• Latest release movies (in cabin and on big screen)
• Choice of Bars and Lounges
• Fully supervised children's programs

OTHER INFORMATION

ABOUT P&O Cruises UK

Sailing Britain's largest fleet , P&O Cruises has earned the reputation as a leader in word cruising. Since pioneering cruise holidays in the 1880's they have been perfecting, redefining and developing them ever since.

The tone of P&O Cruises remains distinctly British, with British officers, 95 per cent of passengers ar efrom the British Isles

Art Classes

Art Gallery

• Aurora houses a substantial art collection. Showcasing numerous British artists, her artworks adorn cabins, decks and public spaces. But if you would like to purchase a piece of your own, her art gallery is the place to come. Located on Promenade Deck, you can peruse numerous paintings, prints and memorabilia of varying styles. Later, head along to the Art Auction to bid for your favourite piece. Or to simply enjoy the excitement of the gavel coming down on piece after piece. Their art auctioneers will be on hand throughout your cruise to host the art auctions and offer you their expertise.

Located on Promenade Deck

 

Swimming

Crystal pool & bar

• Midships on Lido Deck is the Aurora’s largest swimming pool, the Crystal Pool. One of its most striking features is the sliding, clear glass Skydome, which allows swimming in any weather. It keeps out the chilly breezes and lets in the warm sunshine. The Crystal Pool is over 32 feet long and 19 feet wide and has two adjoining jacuzzis, as well as a conveniently located bar. There are plenty of lounge chairs around the deck of the pool on two levels, as the Sun Deck above also overlooks the pool.

Located on Lido Deck

 

Riviera pool and bar

• Located on A Deck and cleverly sheltered from the wind by the Lido and Sun Decks, you’ll find the Riviera Pool. At 29 feet long and 19 feet wide, it’s the second largest pool on Aurora. The overflow from the pool forms a gentle waterfall, which runs down to the next level, where a tempting jacuzzi waits. The full-service Riviera Bar is conveniently close and overlooks the entire pool area, and sun worshippers will enjoy the three terraces full of deck chairs that surround the pool.

Located on Sun Deck

 

Stage Shows

Curzon Theatre

• The 660-seat Curzon Theatre is located in the forward part of the ship on Promenade Deck. A traditional theatre colour scheme of rich red, blue, gold and maroon, combined with Tudor rose motifs and heraldic designs, was used to bring something of the atmosphere of Shakespeare’s England onto a world-class superliner. Yet the theatre has all the very latest technical advantages. With its high-tech lighting and sound equipment and its revolving, 74-feet-wide stage, every performance has a West End glitter and the performers love this theatre as much as you will. And with a different musical spectacular every night, you are sure to be there time and time again.

Located on Promenade Deck

 

The Playhouse

• The Playhouse, is located midships on D Deck, next to the Photo Gallery. This fantastic cinema screens feature films and recent releases throughout the day and into the evening. You can watch films that are so new, that they haven’t yet reached your local cinema at home. There are 213 spacious and comfortable chairs and good visibility for everyone. In addition to films, The Playhouse is also the venue for classical recitals, lectures, port enhancement talks, and much more.

Located on D Deck

 

Sports and Spa

Gymnasium

• Midships and just forward of the Riviera Pool on A Deck is Weights & Measures, Aurora’s Gym. This hi-tech facility offers a superb range of the latest cardiovascular and weight-training equipment, as well as a full exercise studio. A trained and sympathetic instructor will help you find the correct fitness programme for your age and capability and will check that you are exercising safely and effectively. After a rigorous session in the gym, you can take the spiral staircase up to the Oasis Spa on the Lido Deck above and enjoy a relaxing massage or sauna.

Located on A Deck

 

Bars and Lounges

Masquerade

• Midships on Promenade Deck lies Masquerade – the glitziest nightclub afloat. Very chic and ultra-modern, this is the place for late night action. The futuristic décor and video wall create a backdrop for a fast paced evening. Add the most up-to-date tunes and the latest high-tech sound equipment, with an unbelievable lighting system and you can be assured of a fantastic evening experience. It’s very current, very exciting and simply very brilliant.

Located on Promenade Deck

 

Pennant Bar

• Located at the stern, high on Lido Deck, the Pennant Bar adds a taste of the tropics to Aurora. This outdoor island bar over looks the ships fabulous tiered decks and is the centre of many lunchtime activities, including themed lunches like the much loved and anticipated Neptune’s Buffet. In the evening it is the perfect location to watch the ship’s wake as it stretches out and winds its way into the sunset.

Located on Lido Deck

 

The Crow’s Nest

• High up on Sun Deck at the forward end of the ship you will find The Crow’s Nest. At 105 feet above the waterline, this stylish cocktail bar is higher than the bridge and affords the ship’s most amazing views. By day you can watch the glistening sea as the world floats by in this comfortable and relaxing atmosphere. But as evening draws in The Crow’s Nest comes into its own; with a light tickling of the ivories to set the mood, there’s no better vantage point from which to enjoy a dramatic sunset at sea.

Located on Sun Deck

 

Shopping

Mayfair

• Located on Promenade Deck, just forward of the central lifts and next to Charlie’s is Mayfair. This elegant boutique provides the most recent fashions in men’s and ladies’ formal wear, sparkling designer jewellery, and the biggest names in perfumes and cosmetics. Friendly shop assistants will ensure that you are dressed to the nines, with all the necessary accessories and wearing your favourite scent. You are on holiday, go ahead and spoil yourself!

Located on D Deck

 

Casino

Monte carlo casino

• Just aft of midships on Promenade Deck is the Monte Carlo Club Casino, Aurora’s very own slice of sophisticated glamour from the Riviera. The Monte Carlo Club is the perfect place for roulette, blackjack and poker, and there is a good variety of slot machines for you to play. Stop by and find out if Lady Luck is with you!

Located on Promenade Deck

 

Kids Club

Toybox

• Just forward of the Terrace Pool on the port side of D Deck, is Toybox. Your 2-4 year olds can get involved in imaginative play, singing, colouring and drawing and loads of fun and games. Toybox is equipped with large cushioned balls and cubes as well as toys, books, computers and games. There are large padded areas for comfort and fun and even a place to snuggle down with a favourite movie. Toybox will keep your little ones amused for hours.

Located on D Deck

 

Aurora Photos

Aurora

Aurora

Balcony Stateroom

Deluxe Balcony Stateroom

Inside Stateroom

Mini-Suite With Balcony

Penthouse Suite

Suite with Balcony

Balcony Stateroom with Shower only

Balcony Stateroom with Shower only

Inside Stateroom

Deluxe Balcony Stateroom

Mini-Suite With Balcony

Balcony Stateroom

Penthouse Suite

Suite with Balcony

The Playhouse

The Crow's Nest

Crystal Bar

Riviera Bar

Toybox

Alexandria Restaurant

Masquerade

Riviera Pool

Gym

Curzon Theatre

Crystal Pool

Art Gallery

The Orangery

Mayfair

Monte Carlo Casino

Pennant Bar

TERMS AND CONDITIONS FOR THIS CRUISE

Terms of booking on this website

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or the cruise operator's error. In such a case, if you make a reservation enquiry with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website. When making a reservation via this website or over the phone, we ask you to agree to the terms and conditions displayed. Your reservation and cruise holiday will be governed by the terms of the agreement and any other documentation or information provided to you before you depart. Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking. Refunds will not be made for bookings cancelled due to inclement weather. We strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information

To reserve a cabin(s), you must complete our reservations enquiry form which is easy to follow and secured with the latest encryption technology. Once we receive your enquiry, we will contact you via phone or email, to advise of availability and confirm the final price is correct. A booking is confirmed when you have been emailed a confirmation notice and at this stage the deposit is processed on your credit card or your bank deposit has been received. Your deposit then becomes subject to the cancellation policy of the cruise line and Cruise Republic. These are stated in the terms and conditions.

When your booking has been confirmed we will send  you your cruise booking number for the cruise line. Once you receive your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date without incurring a penalty. If you are booking via phone, please first make sure you have read the terms and conditions. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the customer to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on/via this website you acknowledge that we disclose your information to your selected Cruise Ship company/operator.

Amendments

Once you have paid a deposit against your cruise, any changes made to the booking will incur an amendment fee of $25 plus and applicable fees set you by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.

Cancellations

Once a deposit is made towards your cruise holiday it is deemed that you have accepted our terms and conditions, so are subject to any cancellation fees. Bookings canceled after the deposit is paid,  will incur a cancellation fee of $200. Plus any additional cancellation fees set out by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.

Payments

Payments towards your cruise holiday made by credit cards are subject to a transaction fee of 1.5%. Cruise Republic accept Visa and Mastercard Cards only. Payments made by bank deposit do not incur any transaction fees.

Privacy

Privacy of your information is an absolute priority to us. When you book we request whether you are interested in receiving further offers from us. If you decline, we will not email you with such offers. We also always give you the opportunity to unsubscribe and opt out of receiving these emails. We treat your details as confidential and we NEVER disclose your information to third parties other than the supplier who is fulfilling your cruise holiday.

P&O Cruises UK Europe and  World Voyages

Terms and Conditions

Introduction

These are the Terms & Conditions under which you book and travel

on any P&O Cruises product we sell you. You are bound by these

‘Terms & Conditions’, so it is important that you read them carefully.

We/Our/Us means Carnival plc, trading as P&O Cruises and,

where the context permits, includes the Carrier. In selling you

cruises and issuing you tickets, Carnival plc acts as a sales agent

for P&O Cruises.

You are entering into this contract with Carnival plc trading as

P&O Cruises, ARBN 107 998 443.

Certain laws such as the Trade Practices Act 1974 (Cth) and any

applicable state based consumer legislation (from here known

as ‘consumer laws’), are in place for your protection. They are

designed to ensure the services provided by us (and, where

applicable, the Carrier), are provided with due care and skill and are

reasonably fi t for a holiday. These Terms & Conditions do not alter

any protection given to you by consumer laws.

Your agreement with us

When you fi rst make a payment towards your cruise holiday, you

accept P&O's Terms & Conditions on behalf of all passengers in the

booking. Once we have received a payment, an agreement on these

Terms & Conditions becomes effective between all passengers in

the booking, Carnival plc and, where applicable, the Carrier.

Fare types

When you holiday with P&O Cruises you can choose to purchase a

Full Fare or one of our Discounted Fares. Passengers who purchase

a Full Fare enjoy more fl exible payment and cancellation conditions.

Please refer to the Payment and Cancellation sections below.

Payments

Once you have decided on your holiday, we will need a deposit to

secure your booking. It is essential that deposits are received by

us within 3 days from when the booking is made. If payment is

not received within this time, our system will automatically cancel

your booking.

Please note, all passengers within a booking must travel on the

same fare type. It is essential that you make fi nal payment by the

due date and in accordance with the fare type you have purchased.

If payment is not received, bookings will be automatically cancelled

and our ‘Cancellation & Refunds’ policy will apply.

If you are making a booking within the ‘fi nal payment due’ period of

your selected cruise, full payment is required at the time of booking.

Travel insurance

We strongly recommend you purchase appropriate

international travel insurance at the time you pay your

deposit. If you do not purchase travel insurance, you will not

be able to claim for any cancellation charges, medical costs,

repatriation and other expenses that may arise if things do

not go according to plan.

Cancellation & Refunds

Although we would love to see you on board, we understand that

plans can change. Should you need to cancel your holiday, we ask

that you notify your Agent or our Customer Service Team at

your earliest convenience. The refund or cancellation charge that will

be payable depends on the amount of notice you give us and the

fare type you have purchased, as follows:

The new policy is effective immediately and applicable to all new bookings made on 5 September 2011 onwards, starting from and including the following voyages.
D203 (9th April 2012), J202 (27th April 2012), R202 (12th April 2012), A207 (30th March 2012), E205 (4th April 2012) , X202 (10th April 2012), N206 (23rd March 2012) .

Changing your cruise holiday

Please note, if you choose to change your booking to a different

cruise, or to a different sector of a World Voyage, it will be

considered as a cancellation of your original booking. In this

instance, our cancellation charges, as per our Cancellation &

Refunds policy, will apply.

Your fare

Your fare is determined by the fare type, the number of passengers

in your stateroom, its location on the ship, the amenities offered,

port charges, government taxes, any airfares including taxes and

fees, any transfers and any hotel accommodation. Child fares,

where applicable, only apply when children occupy the 3rd or

4th bed in a stateroom.

Fare changes

Once booked, your fare is only subject to any increased taxes,

which will be added to the fare or to your on board account.

Sometimes we will release promotional fares. These can be offered

and withdrawn at any time. If you decide to change to one of these

promotional fares, you will need to cancel your existing booking and

our Cancellation & Refunds policy will apply.

Stateroom changes

We reserve the right to change the stateroom allocated to you at

any time at our discretion. In addition, when a booking is made as

a ‘Guarantee’ it will be berthed at our discretion and allocated a

stateroom in the grade booked or higher at a later date.

Fuel supplement

We may elect to impose a fuel supplement at any time, which will

apply to new bookings only. The total price quoted to you at the time of

booking will be inclusive of any applicable fuel supplement.

Booking changes & ticket requests

Once you have made your booking, please check your invoice, ‘Cruise

Personaliser’, or with your Travel Agent to ensure the details are correct.

Should you need to make changes to your booking or request tickets,

the following administration charges will apply:

* One original passenger from the booking must always remain in the

stateroom. If the cancelling passenger was the only person that qualifi ed

the booking for a promotional fare (eg: past passenger fare), additional

and remaining passengers will no longer be entitled to this promotional

fare. The booking will revert to a different fare and the remaining

passengers will need to pay the difference in cost, if any.

▄ Flights – all changes and requests subject to relevant airline

charges.

Airfares

Our Customer Service Team can assist you in booking fl ights to connect

with your cruise, in this instance, we act only as a booking agent

on behalf of the airline. Bookings are subject to availability and the

following conditions apply:-

• Airfares can only be purchased in conjunction with a cruise and travel

will be on fl ights and airlines nominated by P&O Cruises.

• Airfares are in Australian dollars per person and include: GST (where

applicable), fees, taxes and surcharges.

• Airfares do not include stopover accommodation, transfers or

baggage handling.

• P&O Cruises cannot accept any responsibility where airline schedules

or seat availability requires overnight accommodation before or after

your cruise.

• We make every effort to ensure that fl ight arrangements we make

for you are appropriate, however we cannot accept responsibility

for missed connections between your fl ight and the ship which are

beyond our control.

• Fees, taxes and surcharges can vary by gateway city, routing,

destination and carrier and are subject to change without notice. If

there is an increase to the fees, taxes or surcharges, we can collect

the additional payment prior to your cruise holiday, even if your

booking has already been paid in full.

• Airline rules and conditions may require full non-refundable payment

prior to P&O Cruise’s normal payment conditions.

• Alterations to fl ights after tickets/vouchers have been issued can only

be made through our Customer Service Team and will be subject to

our booking changes & ticket requests policy in conjunction with the

airlines fare rules and conditions.

• If you choose to cancel your air for any reason, our Cancellation &

Refunds policy will apply in conjunction with the airlines fare rules and

conditions.

Pregnancy

We are unable to accept any passengers who will have entered their

24th week or later of pregnancy by the end of the cruise.

Minimum age to travel

To ensure suitable supervision there needs to be at least one passenger

18 years or older in each stateroom. Passengers under the age of

18 years must travel with a parent or guardian over the age of 21 years.

We welcome children 12 months and over to cruise with us, except on

Arcadia and Artemis, which are dedicated to adults over 18 years of age.

We are unable to accommodate infants less than 12 months due to

limited neo-natal facilities on board. Please note, infants aged 6 months

and over are permitted to travel on selected cruises, please enquire at

the time of booking.

Children

Parents/guardians are responsible for children at all times. Children

under the age of 16 years must not be left unaccompanied on the ship

whilst visiting a port of call. Infants aged between 6 months and 2 years

must remain with their parent/guardian at all times.

If a child displays dangerous or disruptive behaviour, the ‘Rights of the

Captain’ will be applied to both parent/guardian and child.

Requirements to travel

Passports, visas and vaccinations are your responsibility.

Without the necessary passport, visas and/or vaccinations local

authorities may deny you boarding, prevent you from going ashore,

issue a fi ne or deny the ship entry into the port.

Passports are required and must be valid for a minimum of 6 months

beyond the date of the cruise return. In addition, travel on our cruises

will not revalidate an Australian re-entry visa.

Illicit items

To ensure a safe and enjoyable holiday for all our passengers, it will be

necessary for our staff and others parties, such as port and government

agencies, to search you and your luggage. You agree to allow such

searches. We can deny boarding or disembark any person in possession

of any weapons or illicit substances.

Alcohol & gambling

We are committed to the responsible service of alcohol. There may be

times when we consider it appropriate to refuse the service of alcohol to

a passenger for any reason.

Any alcohol purchased ashore may be collected at the gangway for safe

keeping and will be returned to you on the last day of your cruise.

Passengers must be 18 years of age or older to purchase and drink

alcohol or gamble on board P&O Cruises ships at all times. Passengers

aged 16 and 17 years may be bought beer, cider or wine to drink with

a meal in the restaurants when accompanied by an adult. Government

issued photo identifi cation may be requested.

Your health

We care about the health and safety of our passengers. To assist,

please advise us at the time of booking if you have any condition that

requires medical attention, medication or special treatment. We may

also ask you to complete a health questionnaire.

If a passenger has a condition that we decide may seriously affect the

enjoyment, health or safety of themselves or any other person on board,

we can refuse or cancel a booking, where necessary. We will give

reasonable consideration when reaching this decision and will advise you

as soon as possible. Provided you have given us all relevant information

about the condition at the time of booking, you will be entitled to a full

refund if we cancel your booking on the basis of this condition.AND CONDITIONS www.pocruises.com

On board Medical Centre

Each ship has a Medical Centre that is staffed by registered doctors

and nurses, who are available during scheduled times to provide

medical care for everyone on board. They are also available 24 hours

a day, 7 days a week for medical emergencies. Our Medical Centre

is only for medical needs arising on board and cannot cater for

treatments that you know you will require while on holiday.

We are not a healthcare provider and may not be held liable for the

sickness, injury or death of any passenger arising from any advice,

treatment, care, services or any omission by medical staff. These

medical providers exercise their own medical judgement and expertise.

On board medical charges

All cruises on our ships are outside the scope of Australian

Medicare, New Zealand Accident Compensation Corporation

(ACC) and private health insurance. Consultations, treatments and

medications are charged at private rates in Pounds Sterling and

must be paid by you and claimed through your travel insurance.

Other service providers

While we specialise in cruising holidays, you may choose to book

other services such as fl ights, accommodation, transfers and shore

excursions. We will assist you in making these arrangements;

however, we act only as a booking agent. The service providers are

solely responsible for the information and service offered and their

conditions will apply. Where we arrange these services for you, we

will assist in addressing any concerns you may have.

Any arrangements made by or for you are your responsibility and

entirely at your own risk.

Ship & itinerary changes

We will do everything we reasonably can to make sure everything

goes according to plan; however, sometimes changes can happen

that may affect your holiday experience. This could include

weather, mechanical diffi culties, civil unrest or any other unforeseen

circumstances.

In addition, we may charter all or part of the ship or remove the ship

from service where this becomes necessary. We may change the

itinerary, ship or cancel the cruise due to operational or commercial

requirements.

We will notify you of these changes as soon as we can. Where we

cancel a cruise or make a signifi cant change to the ports in your

itinerary prior to departure, you will have the choice of:

• The new itinerary;

• An alternative cruise of comparable standard, if available; or

• Cancelling the cruise for a full refund of your fare paid.

If we are required to change the itinerary or cancel the cruise due

to safety, maritime law, severe weather or to protect human life

or health, we are not required to provide any compensation. With

this in mind, please do not make any important arrangements or

meetings based on the proposed itinerary.

Rights of the Captain

If a passenger seriously affects the safety, well-being or enjoyment of

themselves or any other person on board, the Captain has the right

to confi ne, sedate or disembark the passenger. In such cases, we

are not responsible for any expenses including your return home. In

addition, you will not be entitled to any refunds. While the Captain will

always act reasonably in these circumstances, you accept that the

safety, well-being and enjoyment of everyone on board comes fi rst.

Leaving the cruise early

If you are required or choose to leave the cruise for any reason, we

are not responsible for any expenses, including your return home.

This also applies if you do not return to the ship after a port visit in

time for sailing. If we assist you with any costs, you will need to repay

us on your return. In addition, you will not be entitled to any refunds.

Legal matters

In the unlikely event you have reason to take legal action, you agree

to use all reasonable efforts to bring the issue to our attention as

soon as possible.

Where permitted by consumer laws and other laws, we shall not be

liable for:

• Loss of, or damage to, any luggage or other belongings

• Sickness, injury or death, unless caused by our proven negligence.

In addition, our liability will be reduced in proportion to any

negligence or fault on your part.

This contract is governed by the laws of New South Wales.

You agree that any action you bring against us will be heard in

New South Wales, unless consumer laws allow you to bring an

action elsewhere in Australia.

You agree only to bring action against Carnival plc and not

P&O Cruises or any of Carnival plc’s other related bodies

corporate as defi ned in the Corporations Act 2001(Cth), or any

other person involved or connected with the ship. You agree that

Carnival plc holds the benefi t of this promise for itself and also

on behalf of the other parties it is intended to protect. If you do

take action against any of those parties you will be required to

compensate for the full amount of the actual damage or loss

sustained, and any costs and expenses incurred by Carnival plc

and the other person or persons against whom you claim.

Privacy

Privacy laws safeguard your personal details.

Personal information

During the booking process and your cruise holiday, we ask for

information about you. We collect this information so you receive

the highest level of personalised service. After your holiday, your

information is stored so we can inform you of any special offers

or obtain feedback. If you do not wish to receive such offers or be

contacted to provide feedback, please let us know. We may also

be required to pass your information onto various third parties such

as immigration offi cials, service providers and insurers.

If you consult the medical staff on board, any information shared

with them may be made available to relevant people within our own

organisation and also externally to medical specialists, insurance

providers and our professional advisers.

Security cameras

For the safety and security of our passengers and crew, we use

Closed Circuit Television (CCTV) to monitor and record public areas

on board all our ships. If necessary, this footage may be viewed

by our own personnel, advisers and external parties with a relevant

interest. We are not responsible for any consequences arising from

the viewing or other use of this footage.

If you would like to access your personal information or obtain a

copy of our privacy policy, please contact our Customer Relations

Department on:

0800 444 740 (New Zealand)

Post: PO Box 2006

North Sydney, NSW 2059

Australia

Email: privacy@pocruises.com.au